Responsible Disclosure Policy

• Data security is a top priority for Telescope Labs, and Telescope Labs believes that working with skilled security researchers can identify weaknesses in any technology.

  
  

• If you believe you’ve found a security vulnerability in Telescope Labs’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

• If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at (hello@telescopelabs.io). We will acknowledge your email promptly.

  
  

• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.

  
  

• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Telescope Labs service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

• Distributed Denial of Service (DDoS)

• Spamming

• Social engineering or phishing of Telescope Labs employees or contractors

• Any attacks against Telescope Labs’s physical property or data centres

• Thank you for helping to keep Telescope Labs and our users safe!

Changes

• Telescope Labs is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at: hello@telescopelabs.io

Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Telescope Labs management will determine how serious an employee’s offense is and take the appropriate action.

Responsibility

It is the Telescope Labs Security Team’s responsibility to see if this policy is enforced.